Research shows the biggest single factor in patients deciding to sue is the quality of their Doctor’s communication.
The Cognitive Institute is one of the world’s largest providers of risk management education. Research shows our 3 hour programs increase patient satisfaction of clinician’s interpersonal skills.
AVAILABLE COURSES
Clinical Incident
Management ProgramA comprehensive program for organisations to ensure prompt, effective and consistent conversations with patients following serious adverse outcomes. more Clinical Communication Program (CCP) Comprehensive and proven program for reducing Doctor complaints and litigation. Used by medical boards, medical insurers and government authorities throughout the commonwealth. more | | Risk Management MasterclassThe best of Cognitive Institute risk management and communication skills workshops plus skills development with actor-simulated patients. more Mastering Your RiskBetter interactions, Better quality, Better communication. An introduction to risk management. more Mastering Adverse OutcomesReducing risk of litigation through effective handling of adverse outcomes without compromising the Doctor's legal position. more
Mastering Professional InteractionsReducing risk of litigation through effective communication with colleagues. more Mastering Shared
Decision MakingReducing litigation and enhancing patient relationships by improving doctors' skills in facilitating effective patient decision making. more |
